Returns & Exchanges
At AZO, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery.
Initiate Your Request
Log into your AZO account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
Pack Your Items
Place the unworn garments with original tags attached back into their original packaging to ensure they are protected during transit.
Ship It Back
Affix the prepaid label to your package and drop it off at any authorized carrier location or schedule a free pickup.
Receive Your Refund
Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing