Frequently Asked Questions
Everything you need to know about shopping with AZO.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders, while international delivery can take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a request.
How do I find my correct size?
Every product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.
Which payment methods do you accept?
AZO accepts all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Can I track my order status?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
Are your materials sustainably sourced?
At AZO, we prioritize ethical production. Over 60% of our current collection is made from organic cotton or recycled polyester as part of our commitment to the planet.